Data Protection & Privacy

399login Privacy Policy

Your personal data is our highest priority. On this page, learn what information we collect, how we use it, and how we keep it secure.

Last updated: January 2026

Your Privacy Is Our Commitment: By creating an account on 399login, you confirm that you have read and agreed to this privacy policy. We respect your data and will never sell it to any third party.

1. Introduction

Welcome to 399login. This privacy policy document explains what personal information we collect from users of our platform, how we process that information, and the steps we take to protect your privacy. 399login's privacy policy is formulated in accordance with international data protection standards.

Please read this privacy policy carefully before using our platform. If you object to any part of it, please refrain from using our services and contact us at [email protected]. 399login may update this privacy policy as needed, and you will be informed of any significant changes.

399login believes transparency is the foundation of trust. We want to be clear about how your information is handled. Our goal is to create a safe and trustworthy gaming environment where you can play with complete peace of mind.


2. What data we collect

399login collects your information in several ways. Below is a detailed breakdown of the types of data we collect. We only collect what is genuinely needed to provide our services.

Data type Example Collection methods
Identity information Full name, date of birth, national ID number Registration & KYC verification
Contact information Email, mobile number, and address At the time of account creation
Financial Information Mobile banking number, wallet details During deposit and withdrawal processing
Device information IP address, browser, and operating system Logged automatically
Gaming Activity Betting history, wins and losses, preferred games While using the platform
Cookie Data Session data, preference settings Via browser cookies

We do not collect any sensitive personal data without your consent. If any additional information is ever required, we will notify you separately and obtain your consent.


3. Purpose of Data Use

399login uses your data only for specific, legitimate purposes. We never use your information in ways that are unrelated to those purposes. The main reasons we use your data are outlined below:

  • Account Management: Your data is used to create, verify, and manage your account.
  • Service delivery: To ensure gaming services, payment processing, and customer support.
  • Identity verification: To prevent fraud and comply with KYC/AML regulations.
  • Ensuring security: To prevent unauthorized access and cyber attacks.
  • Personalized experience: To suggest games and offers tailored to your preferences.
  • Legal Obligations: To comply with applicable laws and regulatory authority guidelines.
  • Contact: To send important updates, security alerts, and promotional information.
  • Responsible Gaming: To identify excessive gaming patterns and provide the necessary support.

You can unsubscribe from our promotional emails or SMS at any time. However, we cannot stop sending account-related critical messages, as these are essential for your security.


4. Cookies Policy

The 399login website and app use several types of cookies. Cookies are small text files stored in your browser that help improve your browsing experience. You should have a clear understanding of 399login's cookie policy.

  • Essential Cookies: These are essential for the platform to function properly. They include login sessions, security tokens, and similar elements.
  • Functional Cookies: Used to remember your language preference, theme settings, and other customizations.
  • Analytics cookies: Collects platform usage statistics to help improve our services.
  • Security cookies: Used for fraud detection and account protection.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain key features of the platform to stop working.


5. Data Sharing Policy

399login never sells your personal data to third parties. In certain circumstances, we may share limited information with trusted partners where it is strictly necessary to deliver our services.

Circumstances under which data may be shared:

  • Payment processor: Only the minimum data necessary to complete a transaction.
  • Identity verification agency: As part of the KYC process.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Technology service provider: For hosting, security, and analytics services.
  • Change in Corporate Structure: Data may be transferred in the event of a merger or acquisition.

Important: Before sharing data with any third party, we ensure they meet 399login's privacy standards and have adequate data protection measures in place. All our third-party partners are legally bound to keep your data confidential.


6. Data Protection

399login employs industry-standard technologies and methods to protect your data. Our security framework is built on multiple layers to keep your information safe from any cyber threat.

  • 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-factor authentication (2FA): An additional layer of security for your account.
  • Firewall protection: An advanced firewall system blocks unauthorized access.
  • Regular security audits: Our systems are regularly audited by independent third-party experts.
  • Data masking: Sensitive data such as payment details are masked before storage.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.

That said, no data transmission over the internet is entirely risk-free. We strongly recommend using a strong password and keeping your login credentials confidential. If you suspect any security issue, contact 399login support immediately.


7. Data Retention Period

399login does not retain your data longer than necessary. We follow defined policies for storing and deleting information. All data required while your account is active will be kept for that duration.

Even after an account is closed, we are legally required to retain certain data for a defined period. Under anti-money laundering laws, financial transaction records are generally kept for 5 to 7 years. Once that period has passed, your data is securely deleted.

If you request deletion of your data, 399login will delete as much as legally permissible and clearly inform you of how long any remaining data must be retained.


8. Your Rights

As a 399login user, you have several important rights over your own data. We always respect these rights and are here to help you exercise them.

1
Right to access your data

You can request a copy of the data we hold about you from 399login at any time.

2
Right to rectification

Please contact us to correct any inaccurate or incomplete information.

3
Right to erasure

Your data will be deleted upon request unless a legal obligation requires us to retain it.

4
Right to restrict processing

In certain cases, you may request that we restrict the processing of your data.

5
Right to data portability

You can request a copy of your data in a portable format.

6
Right to withdraw consent

You may withdraw your consent to data processing at any time.


9. Privacy of Minors

399login is strictly not intended for minors. Our platform is for individuals aged 18 and above only. We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor has created an account on 399login, we will immediately close that account and delete all collected data. If a parent or guardian believes their child has registered on 399login, please contact us at [email protected].


10. Policy Changes

399login may update this privacy policy from time to time as needed. Revisions may occur due to legal changes, the addition of new services, or changes in our operations.

Before any significant changes, we will notify you at your registered email address and post a clear announcement on the website. Continued use of the platform after such changes constitutes acceptance of the updated policy.

The latest version is always available on this page. The date shown at the top of the page indicates when it was last updated.


11. Contact

For any questions, concerns, or requests regarding this privacy policy, please contact the 399login data protection team. We typically respond within 48 business hours.

Contact address: [email protected]
Our Data Protection Officer will process any privacy-related requests you submit and take the necessary action.

Why Your Data Is Safe with 399login

Our multi-layered security system ensures your privacy

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.

Strict KYC Verification

Every account on 399login goes through identity verification. This helps prevent fraud and ensures the safety of all users.

No data selling

We never sell your personal data to advertisers or third parties. Your information is used solely to provide our services.

Cybersecurity audit

Independent security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

In Your Control

You can view, correct, or request deletion of your data at any time. We respond within 48 hours.

International Standards

399login complies with international data protection regulations. Our privacy policy is built on globally recognized best practices.

Start gaming safely

Your Privacy Is Protected — Join Now

Your data is stored with the highest level of security at 399login. Register today and enjoy gaming on a platform you can trust.

18+ only. Before registering, please confirm that online gaming is legal in your country. Responsible Gaming Learn more.
বাংলা